FAQ
Can I return or exchange a product if I'm not satisfied?
Yes, we have a return and exchange policy in place. If you are not satisfied with your purchase, you can contact us within 14 days of receiving the product to initiate a return or exchange. Contact us, and we will arrange for the delivery company to pick up the product from your house.
Be aware that the customer is required to pay for the shipment.
How long does shipping take?
The shipping time may vary depending on your location. Generally, we strive to process and ship orders within 7-10 business days. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery. For more specific information, please refer to our shipping policy.
How do I contact 7DPanels?
You can reach out to us through the following contact information:
Trade name: 7DPanels
Phone number: +33629758443
Email: effetmarbella@gmail.com
Do you offer professional discount?
Certainly! For inquiries about this discount, feel free to get in touch with us, and we'll provide you with all the necessary details.
What is the colour of the wall panels
The colour of the wall coverings is white.
Can I dye the wall panels?
Absolutely! The panels are initially available in a neutral (white) color. Prior to installation on the wall, you have the option to customize their color by applying a dye of your preference. We recommend using acrylic paint and others for this purpose.
Are the wall panels eco friendly?
The wall panels are made from gypsum.This is a natural material that is mined from the earth and is fully biodegradable. It does not contain toxic substances and does not pollute the environment.
Do you have a physical store to see the wall panels?
In the contact section, you'll discover the names of our affiliated partners.
Do you offer any warranty on your LED spotlights?
Yes, we provide a warranty on our LED spotlights. Please refer to our warranty policy for more details on the coverage and duration of the warranty.