Delivery Terms and conditions - EFFET MARBELLA

After order confirmation, Effet Marbella / 7dpanels.fr undertakes to deliver to its carrier all the references ordered by the buyer within a maximum period of 48 working hours.

This carrier undertakes by contract with Effet Marbella / 7dpanels.fr to deliver the order to the buyer's address provided by Effet Marbella / 7dpanels.fr.

In the case of transport under the so-called cash-on-reimbursement system, the customer undertakes to pay the carrier or his representative the entire amount indicated during the order confirmation. In addition, for deliveries outside mainland France, the customer undertakes to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the laws of the country of receipt of order.

All orders placed with Effet Marbella / 7dpanels.fr are intended for the personal use of customers, customers or recipients of the products prohibit any partial or total resale of the products.

Effet Marbella / 7dpanels.fr therefore disclaims all legal responsibility if the payment of taxes is not made by the customer.

Delivery will be made by UPS, DHL or DACHSER by tracked, depending on the customer's choice of transport in France. Delivery is made within the time slot planned with the customer by direct delivery of the product to the announced recipient, or in the event of absence, to another person authorized by the customer. Any delays do not entitle the buyer to claim damages.

Deliveries to EEC countries are made by UPS, DHL, DACHSER, depending on the customer's choice. For deliveries outside the EEC, deliveries are made by international postal services or UPS, DHL, DACHSER depending on the customer's choice. In the case of a technical product, the customer will take particular care to check the proper functioning of the device delivered, to read the instructions for use provided to him.

In the event of apparent defects, the buyer has the right of return under the conditions provided in this document. War, riot, fire, strikes, accidents and the impossibility of being supplied are considered as force majeure relieving the seller of his obligation to deliver.

The goods always travel at the risk of the recipient. Always check your package upon arrival. You have 48 hours to make any reservations with the carrier in the event of something missing or damaged. For reasons of availability, an order may be delivered in several installments to the customer. The customer only pays for one delivery. If the customer wants 2 delivery locations, he places 2 orders, with the associated delivery costs.

Please understand that we cannot send single samples of 3D gypsum panels.

Delivery of this product is carried out by a courier service. In addition, this type of transport has a fairly high risk of damage to 3D panels. The value of such a sample is questionable when it arrives in a broken state. Finally, we are convinced that you really cannot feel the style of a room or wall with a single panel.

This is also one of the reasons why we only ship a complete set of 10 square meters on a pallet packed by the manufacturer in order to minimize damage during transport. In this case, you must purchase at least 10 square meters that can fit on a pallet.

Delivery of this product is only carried out after its advance payment.

- IMPORTANT! Each customer can take advantage of ONLINE discounts in the Effet Marbella online store - 7dpanels.fr

- All deliveries are carried out with the courier company UPS, DHL, DACHSER at preferential prices for customers of 7dpanels.fr, including discounts compared to the carrier's standard rate.

-For orders in small towns, call to specify delivery.

- If the goods exceed 400 kg. contact us to specify the weight and the best way to deliver in favor of the customer.

- Effet Marbella / 7dpanels.fr also has its own transport. Please, if you want this type of service, contact us before finalizing the order to clarify delivery prices.

- Effet Marbella / 7dpanels.fr allows its customers, upon receipt of the goods, to open and inspect it.

- Transport defect - in case of violation of the appearance of the goods, occurred during transport, you must contact the courier service for a PROTOCOL for damaged shipment and immediately contact us by phone.

The aforementioned PROTOCOL is prepared by the representative of the Courier company and in the presence of the User, immediately after receipt of the shipment and upon finding a transport defect.

- Effet Marbella / 7dpanels.fr - delivers on the territory of France and Europe.

REPLACEMENT AND RETURN OF GOODS

- Effet Marbella / 7dpanels.fr will comply with all legal standards in France, which will be described in

General terms.

- The customer can return the received goods within 14 days (after receipt date), and the goods and packaging must be in the form in which they were received without any damage.

- Claims are accepted upon receipt of goods and will always be accepted for valid reason.

- The return of goods is in all cases at the expense of the customer.

Our company has its own stores and means of transport, which allows on prior agreement with us to return goods by handing them over to our truck, van or on site at one of the company's stores.

This can only be done after an initial conversation with us and clarification of how and where to deliver goods.

- The amounts paid will be refunded to customers within 10 business days after receipt date of returned goods.

The amounts will be refunded in the manner they were paid.

- The replacement of goods is as follows: contact us by phone or email and we will specify how it will be most convenient for you to replace the product and what you want it to be replaced with.

All replacement costs are borne by the Customer.

Return and Refund Policy